Issue : 

 

Received the below error when processing incoming for files 131936, 131937.

 

 

 

 


This is what I see on the file they sent us?  Can you provide correct values for the highlighted columns so that we can make a change and reload it.

 

 


Solution

For this specific error, CCI_UNIT_MEASURE is empty…  

 

  1. Ask customs on what should be the value for both cci_unit_measure and cci_quantity

 

  1. Go to P:\Customs Department\Candata Downloaded Files folder and locate the file that was mentioned.  

 

  1. Save a copy of the file for backup.  

  1. Edit the original file and change the value of cci_quantity and cci_unit_measure.  Make sure you are working on the correct product_num.
    1. Old Copy

    1. New Copy

 

 

 

  1. Then reload the file LINK > Customs > BIMS > Reprocess Downloaded File